1. Who is responsible for processing your data?
The data controller is GOODDY BRAND SL, the company currently operating the sale of Gooddy brand products.
- VAT ID: B75819367
- Postal address: Calle Turia nº 53, 46008 Valencia, Spain
- Email: info@gooddypets.com
This means we are responsible for handling and protecting your personal data.
2. For what purpose do we process your personal data?
Depending on the products, services, or features you use, we may process:
- Identification data (name, surname, language, country, contact details).
- Financial and transactional data (payments, purchase history, returns).
- Connection and browsing data (cookies, IP, browsing history).
- Commercial information (newsletter, promotions).
- Consumption preferences and habits related to our products.
3. What is the legal basis for processing your data?
- User registration: contract execution and your consent.
- Product purchase: execution of the sales contract.
- Customer service: legitimate interest to manage your inquiries.
- Marketing: consent for commercial communications.
- Website analysis and improvement: legitimate interest to improve user experience.
4. How long will we keep your data?
- User registration: as long as the account is active.
- Purchases: for the time necessary to manage the order, returns/incidents, and legal deadlines.
- Customer service: for the time strictly necessary to resolve the case.
- Marketing: until you unsubscribe.
- Cookies: according to the terms specified in the cookies table.
5. Will we share your data with third parties?
Yes, only for legitimate and necessary purposes:
- Financial institutions and payment gateways.
- Logistics and shipping companies.
- Technology and hosting providers.
- Marketing and advertising providers (when consent is given).
- Authorities or public bodies when legally required.
6. Changes to the Privacy & Cookies Policy
We may update this document to adapt it to legal changes or improvements in our services. We will notify you via a notice on the website or by email if the change is significant.
7. Information about cookies
We use cookies and similar technologies to facilitate browsing, analyze website usage, and show you personalized advertising based on your browsing habits.
A cookie is a text file stored on your device when visiting our website. You can manage their use through our cookie manager and your browser settings.
8. What do we use cookies for?
- Remember your preferences (language, country, items in the cart).
- Improve user experience and page load speed.
- Analyze website usage to improve our services.
- Display relevant advertising based on your browsing (with prior consent).
9. What cookies do we use?
Technical and necessary cookies
Essential for the operation of the store and do not require consent.
| COOKIE | PURPOSE | DURATION | MANAGED BY |
|---|---|---|---|
| cart | Keeps the cart contents. | 2 weeks | First-party (Shopify) |
| cart_sig | Cart signatures for security and integrity. | 2 weeks | First-party (Shopify) |
| cart_ts | Cart timestamp for operations. | 2 weeks | First-party (Shopify) |
| _shopify_country | Determines the country for prices, taxes, and shipping. | Session | First-party (Shopify) |
| localization | Remembers user region/currency. | 1 year | First-party (Shopify) |
| secure_customer_sig | Securely identifies registered customers. | 1 year | First-party (Shopify) |
| storefront_digest | Allows authenticated access to private storefront. | Session | First-party (Shopify) |
| _orig_referrer | Tracks referrers for orders and funnel analysis. | 2 weeks | First-party (Shopify) |
| _landing_page | Stores the landing page for attribution. | 2 weeks | First-party (Shopify) |
| _shopify_fs | First-visit identifier. | 2 years | First-party (Shopify) |
| _s | Session for basic Shopify analytics. | 30 minutes | First-party (Shopify) |
| _y | Visitor identifier for basic analytics. | 1 year | First-party (Shopify) |
Preference cookies
Save settings such as language or currency.
| COOKIE | PURPOSE | DURATION | MANAGED BY |
|---|---|---|---|
| localization | Remembers region and language. | 1 year | First-party (Shopify) |
| preferred_language | Saves the preferred language. | 6 months | First-party (theme/app) |
| selected_currency | Remembers the selected currency. | 6 months | First-party (theme/app) |
Analytics cookies
Measure website usage in an aggregated way. Loaded only with your consent.
| COOKIE | PURPOSE | DURATION | MANAGED BY |
|---|---|---|---|
| _ga | Distinguishes users for statistics (Google Analytics). | 2 years | Third-party (Google) |
| _gid | Distinguishes users within 24h (Google Analytics). | 24 hours | Third-party (Google) |
| _gat | Limits requests for performance (Google Analytics). | 1 minute | Third-party (Google) |
| _gcl_au | Conversion tracking and experimentation. | 3 months | Third-party (Google) |
| _shopify_s / _shopify_y | Basic Shopify analytics (session/visitor). | 30 min / 1 year | First-party (Shopify) |
Marketing cookies
Enable personalized advertising and measurement. Loaded only with your consent.
| COOKIE | PURPOSE | DURATION | MANAGED BY |
|---|---|---|---|
| _fbp | Advertising and remarketing on Facebook/Instagram. | 3 months | Third-party (Meta) |
| fr | Identifies users for ads on Meta. | 3 months | Third-party (Meta) |
| NID | Ad preferences in Google services. | 6 months | Third-party (Google) |
10. How can you manage them?
You can accept, reject, or configure cookies from the consent banner on your first visit, or at any time by clicking “Cookie settings” in the footer.
You can also restrict or delete them from your browser settings.
